Z&Z Accounting Services LLC Client Service Standards guide us toward providing
an exceptional customer experience, one in which we become a trusted
adviser to our clients and bring solutions that
deliver value to them.
We Understand. We first gain a thorough understanding of the client’s business, current
situation, needs, and expectations, which helps ensure that there will be no
surprises and that we will be successful in offering an exceptional customer experience.
We Communicate. We communicate before, during,
and after an engagement – open and consistent communication at the right time with the right people is a critical component of efficient
service delivery and the customer experience.
We Collaborate. We collaborate with client to bring together the right expertise to meet the client’s needs.
We Deliver. We deliver what we promise – on time, on budget, and with the highest quality. We anticipate and proactively address issues that arise. And our solutions help our clients accomplish their business objectives.
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